Customer service commitment iscustomer-oriented, to provide customers with more value-added services. To themost professional service team, timely and all-round attention to thecustomer's every service needs, and through the provision of a wide range ofcomprehensive and efficient service, so that the customer experience to theubiquitous satisfaction and trustof intimate feelings.
Establish a sound customer complaint handling process will be directlylinked to customer complaints and performance, bonuses.
Relying on a sound service system, we can:
Provide customer service throughout the process to achieve local supportresponse;
Provide high-quality customer service, unified response time, follow the 2485 principle;
Providing high-tech means of support;
Provide personal customer service, through customer service canproactively ask customers potential questions and suggestions for improvement.
